Shipping policy

Order Confirmation:

  • Once your order is placed, you will receive an order confirmation email with the details of your purchase.

Processing Time:

  • Most orders are processed within 3-7 business days depending on the size of order unless you are paying a rush fee. (Weekends and holidays are excluded) Processing times are totally separate from the shipping time frame you choose. Custom items or made-to-order items may have longer processing times, and this will be clearly indicated on the product page in the description below the product.

Shipping Methods and Delivery

  • Shipping Carriers: We work with reputable shipping carriers to ensure reliable and timely delivery of your orders such as USPS and UPS. Please keep in mind that due to the upcoming holidays, shipping carriers can sometimes delay packages due to their workload.
  • Shipping Options: During checkout, you can select from available shipping options, which may include standard, expedited, or express shipping, depending on your location. 
  •  Estimated Delivery Times: Delivery times vary based on your location, selected shipping method, and product availability. Estimated delivery times will be provided during the checkout process. Our Processing times and turn around times are separate from shipping times.
  • Tracking: Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your delivery.

Shipping Costs & Delays

  • Shipping charges are calculated based on factors including the shipping method, destination, order weight, and size. You will see the shipping cost during the checkout process before finalizing your purchase
  • Free Shipping “Kreative Gifts Co” may offer promotions, such as free shipping, from time to time. 
  • Shipping Delays “Kreative Gifts Co ” is committed to meeting estimated delivery times; however, we cannot guarantee delivery dates. Shipping delays may occur due to factors beyond our control, such as weather, carrier issues, or high-demand periods. 
  • Shipping Communication In the event of a significant shipping delay, “Kreative Gifts co” will make every effort to communicate updates to affected customers.

Shipping Carriers

  • We work with reputable shipping carriers to ensure reliable and timely delivery of your orders such as USPS and UPS. Please keep in mind that due to the upcoming holidays, shipping carriers can sometimes delay packages due to their workload.